Shopping Volunteer

Shopping and Delivery

For those without assistance from family, friends or neighbours, clients can receive support from a dedicated volunteer who will shop and deliver groceries once a week, along with one prescription pickup from a local pharmacy. This service is also available for food hamper pickups.

Client getting out of car

Medical Drives

We offer transportation assistance for clients who require drives to medical appointments. Drives are provided from a client's home to the medical appointment and back to ensure each client makes it safely to and from their destination. Vehicles can often accommodate walkers and wheelchairs.

Social and Wellness Phone Calls Oak Bay Volunteer Services

Social and Wellness Check Phone Calls

Phone volunteers provide regular social and wellness check phone calls that ensure the health safety of a client who lives alone. Phone calls follow an emergency protocol to ensure the well-being of a client is maintained and should an emergency arise, a plan is in place to help that individual get the care he or she needs.

Walks Oak Bay Volunteer Services

Walks in Community

A social walk with a volunteer promotes active aging and a connection to community. Walks are a weekly, ongoing service to help build a rapport between client and volunteer. Volunteers offer a friendly, listening ear while maintaining physical distancing.


Tax Return Services Oak Bay Volunteer Services

Income Tax Program

Oak Bay Volunteer Services is a designated agency for CRA’s Community Volunteer Income Tax Program and processes tax returns for seniors, newcomers to Canada and individuals living with mental or physical health challenges. Clients must meet the program requirements including residing in Oak Bay, having a financial status within the lowest tax bracket, and, in general, having a simple tax return.

We process tax returns year round and have our peak time during the regular tax season of March and April. If you or a loved one needs tax assistance, contact our office.

New for 2020
We have resumed our tax services to meet the June 1st deadline. To ensure the health and safety of both clients and volunteers during the current health emergency, this service is now contactless with pickup and drop-off of documents by volunteers. Volunteers will communicate with clients via telephone when completing returns.

Gardening Services Oak Bay Volunteer Services


Our volunteers with green thumbs provide one-time or short term jobs to help maintain a client’s garden and grass should the individual not have financial means for a paid gardener. Services include weeding, pruning and mowing.