Become a Client

We invite anyone in need living in the municipality of Oak Bay to access our services. Our volunteers provide one-to-one services to individuals of any age who need short term or long term assistance. If you or a loved one would like to Become a Client, phone the OBVS Helpline at (250) 595-1034. You will be directed to our Outreach and Services Coordinator who will ask a few preliminary qualifying questions and discuss our services and programs with you.

To ensure the highest level of health and safety for our clients and volunteers during the COVID-19 pandemic, we will continue to offer services following our health and safety protocols, which employs the use of non-medical face masks, sickness and travel policies and other hygiene requirements. Additionally, we will now be requesting proof of full vaccination for COVID-19, or documentation supporting a medical or religious exclusion to this requirement.

Please note - The Community Volunteer Income Tax Program (CVITP)

To qualify for income tax services, you must be a resident of Oak Bay and identify as a senior, newcomer to Canada or person living with a disability. For a list of other CVITP agencies in Greater Victoria, click here.


Other Community Resources

Beacon Volunteer Services (Sidney)

Capital City Volunteers (Victoria)

Esquimalt Better at Home (Esquimalt)

Saanich Volunteer Services (Saanich)

Seniors Serving Seniors

Westshore Better at Home (Langford and Colwood)